Hofstadter’s Law declares that IT projects will always take longer than you expect, even when you take Hofstadter’s Law into account.

I was fortunate and fascinated, nearly a decade ago, to meet Sir David Rowland, saviour of Lloyd’s. For readers who don’t know the name…

Years ago I worked a stint as a PA underwriter at a big Lloyd’s syndicate. As I stepped into the class, one of the first things I was…

I was lucky as a child to have a big enough back garden to practise le foot. Attentive maintenance of the grass and the earth below it was…

Last weekend my niece showed me a small carton with crazed character on the front. She was so excited. It was a blind-box Labubu…

When I was a kid, I loved the local garage. The smell of oil, the clank of heavy metal, and the naughty Pirelli calendar were thrilling to me.

Whilst on a train, I flipped open my laptop and launched a new Word document to write this edition of Insurance Technology Diary.

I began my career in underwriting the way most people do: by shadowing senior people who knew what they were doing.

I hear it all the time: “Brokers are lazy.” It’s almost always said by an underwriter who’s disappointed that a specific broker hasn’t…